Where this occurs and you require user manuals etc please contact us and we will provide a digital copy.ĭISCLAIMER - Due to variations in stock and regional sourcing we cannot guarantee that all specifications listed are 100% correct at all times as the same model may be available in several variants. ![]() In some instances printed documentation may not be in English, even though the device is compatible with local network bands. Please check the network bands with your provider to ensure full compatibility. ![]() They offer the best combination of price and quality and can be sourced from international markets via parallel importation. OUR STOCK - Products sold through this store are unlocked, never locked or SIM-free. We do not store any customer payment information and our servers are protected using Digicert's SHA2 High Assurance SSL. SECURITY - Our shopping cart meets the strictest PCI requirements and is audited daily. We also offer a new replacement policy for items that cannot be repaired. For more information please read our returns policy. RETURNS - All orders come with 14 days free returns. Direct bank deposit is available to wholesale orders only, please get in touch with our CS team for further information. Though we also offer zipMoney for convenient repayments over time handled by zipMoney. PAYMENT METHODS - We accept Credit Card and PayPal for outright purchases. Refurbished items (marked as such in the product description) come with a 6 month warranty with refurbished replacement items. We'll even replace with a new item if yours cannot be repaired. WARRANTY - All new devices come with our comprehensive 12 month warranty, which is included in the standard purchase price. As part of our QC process, retail package seals may have been opened to perform quality, testing and/or unlock functions however unless specified all devices are new and unused. We do sell a small quantity of refurbished items but these all have a product title that begins with 'Refurbished'. CONDITION - Unless stated in the product title, all devices are brand new.
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